Terms & Conditions

Effective Date: 4/30/2026
Last Updated: 4/30/2026

Welcome to The Kintsugi Practice (“Practice,” “I,” “my,” or “me”). These Terms & Conditions (“Terms”) govern your access to and use of https://www.thekintsugipractice.com/ and any related pages, content, forms, or services offered through the website (the “Website”).

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Website Purpose

The Website is intended to provide general information about the Practice, therapy services, training and consultation services, clinician background, educational resources, and methods for contacting me or requesting appointments.

The Website is not a substitute for psychotherapy, medical care, psychiatric treatment, diagnosis, or crisis services.

2. No Therapist-Client Relationship

Use of the Website, reading content, sending an inquiry, submitting a contact form, emailing me, or scheduling a consultation does not create a therapist-client relationship.

A therapist-client relationship begins only after:

  • completion of required intake procedures

  • review of informed consent documents

  • confirmation of fit and availability

  • mutual agreement to begin services

I reserve the right to decline services or referrals when clinically appropriate, outside scope, or unavailable.

3. No Emergency or Crisis Use

The Website is not monitored for emergencies.

Do not use the Website, forms, or email for urgent mental health or medical concerns.

If you are experiencing an emergency:

  • Call 911

  • Go to the nearest emergency room

  • Call or text 988 (U.S. Suicide & Crisis Lifeline)

4. Informational Content Disclaimer

All content on the Website is provided for general educational and informational purposes only.

Content may discuss topics such as anxiety, trauma, relationships, stress, wellness, and therapy approaches. Such content is not individualized advice and should not be relied upon as a diagnosis or treatment recommendation.

Always seek qualified professional guidance for your specific situation.

5. Eligibility

By using the Website, you represent that you are at least 18 years old, or using the Website with legal guardian involvement where permitted; that the information you provide is truthful and accurate; and that you will use the Website lawfully and respectfully.

6. Privacy

Your use of the Website is also governed by my Privacy Policy. If you become a client, your health information may also be governed by my Notice of Privacy Practices and applicable confidentiality laws.

7. Communications & Forms

If you contact me through the Website, response times are not guaranteed and submissions may not be secure unless specifically stated. However, even when communicating through more secure means, no system can guarantee 100% security. Avoid sending highly sensitive or urgent information. Submitting a request does not guarantee services or appointment availability.

I may contact you using the information you provide for scheduling or administrative purposes.

8. Appointments, Consultations, & Services

Any consultation request, scheduling inquiry, or intake request is subject to availability, licensure limitations, geographic restrictions, and clinical appropriateness. I may cancel, reschedule, or decline requests as reasonably necessary.

Specific therapy fees, cancellation policies, Good Faith Estimates, telehealth terms, and consent forms are provided separately to clients.

9. Intellectual Property

All Website content, including text, branding, logos, graphics, design, downloadable materials, and original resources, is owned by or licensed to The Kintsugi Practice and protected by applicable intellectual property laws.

You may view and print pages for personal, non-commercial use only.

You may not:

  • copy or republish content for commercial use

  • scrape or harvest Website data

  • reproduce branding or logos without permission

  • modify or create derivative works from Website materials

10. Acceptable Use

You agree not to:

  • use the Website unlawfully

  • attempt unauthorized access to systems

  • transmit malware or harmful code

  • interfere with Website operation

  • impersonate another person

  • spam forms or communication channels

I may restrict access for misuse.

11. Third-Party Links & Tools

The Website may contain links to third-party platforms or tools such as scheduling systems, client portals, telehealth providers, maps, or educational resources.

I am not responsible for third-party content, availability, or privacy practices. Use of third-party services is subject to their own terms.

12. Disclaimer of Warranties

The Website is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, I disclaim warranties of any kind, express or implied, including:

  • uninterrupted availability

  • accuracy or completeness of content

  • fitness for a particular purpose

  • freedom from viruses or technical errors

13. Limitation of Liability

To the fullest extent permitted by law, The Kintsugi Practice shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from use of or inability to use the Website.

Your sole remedy for dissatisfaction with the Website is to stop using it.

Nothing in these Terms limits rights that cannot be legally waived.

14. Indemnification

You agree to indemnify and hold harmless The Kintsugi Practice from claims, damages, liabilities, and expenses arising from your misuse of the Website or violation of these Terms.

15. California / Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Venue for disputes, where permitted, shall be in the appropriate courts located in California.

16. Accessibility

I aim to make the Website reasonably accessible. If you experience difficulty accessing content, please contact me and I will make reasonable efforts to assist.

17. Changes to Terms

I may update these Terms at any time. Updated versions will be posted on this page with a revised Effective Date. Continued use of the Website after changes constitutes acceptance of the revised Terms.

18. Contact Information

The Kintsugi Practice
https://www.thekintsugipractice.com/
info@thekintsugipractice.com
(424) 248-5515